People and Data: expertise in satisfaction surveys

People and Data is a company specialising in the production ofsatisfaction surveys tailor-made. Thanks to a rigorous methodology, high-performance tools and an experienced team, we help companies to better understand their customers' expectations, feelings and loyalty levels.

For several years now, People and Data supports organisations in all sectors in assessing customer satisfaction, with a clear objective: to transform feedback into levers for improvement.

A structured approach to satisfaction surveys

Making a satisfaction survey can't be improvised. At People and DataWe follow a precise process that guarantees reliable, usable results.

We are involved at every stage:

• Definition of objectives and key indicators

• Development of appropriate questionnaires

• Data collection (by telephone, online, SMS or email)

• Statistical analysis and detailed reporting of results

Each survey is tailored to your sector, your target audience and the issues you face.

Data for better decision-making

Today, the satisfaction surveys play a strategic role. They make it possible to :

• Measure the perceived quality of your products or services

• Identify friction points in the customer journey

• Identify priority areas for improvement

• Track changes in satisfaction over time

With People and DataYou have clear, structured, actionable information at your fingertips. You don't just listen to your customers: you take concrete action.

A team dedicated to the success of your survey

The strength of People and Datais our team. Our project managers, analysts and operators are trained in investigation techniquesand rigorous analysis.

In addition, we use :

• High-performance digital tools

• Interactive dashboards

• Customised reports for every customer

Our aim is simple: to provide you with useful, reliable and understandable results.

Conduct satisfaction surveys with People and Data

In a nutshell, People and Data is the ideal partner for your satisfaction surveys. Thanks to our expertise, you can gather the right information, at the right time, to make the right decisions.